About Dydx® Dex
Dydx® Dex is a decentralized derivatives and spot trading platform built on Ethereum and Layer 2 solutions. It allows traders to access perpetual contracts, margin trading, and liquidity provision with low fees and high-speed execution. Dydx® ensures transparency and security via on-chain transactions while providing a professional interface for both beginners and experienced traders.
Logging In and Connecting Wallets
To trade on Dydx®, visit the official login page. Connect supported wallets like MetaMask, Ledger, or Coinbase Wallet. Make sure your wallet is connected to the correct network and unlocked. Enable two-factor authentication for additional security if using a hosted account.
Troubleshooting Login Issues
If you experience Dydx Login not working or cannot connect your wallet, try the following:
- Verify you are on the official domain: https://www.dydx.exchange.
- Clear browser cache and disable extensions that may block wallet connections.
- Update your browser and wallet extension.
- Try reconnecting on another browser or device.
- Ensure VPN is disabled if it blocks wallet RPC.
Account Recovery & 2FA Reset
If you are Unable to login Dydx® due to lost credentials or 2FA issues, recover non-custodial wallets with your seed phrase. Hosted accounts can use the Dydx Help Center recovery flow for 2FA resets and account recovery. Always follow official channels and never share private keys.
Error Connecting Account & App Issues
Errors such as "Error Connecting Dydx Account" or "Dydx App not Working" usually result from wallet permission problems or network instability. Reauthorize your wallet, check your network selection, and ensure sufficient ETH/ERC20 for gas fees. If wallet verification fails, try clearing the browser cache or reinstalling the app.
Dydx® Help & Support
Access official support via Dydx Help Center for guides, troubleshooting, and account security tips. Always verify URLs to avoid phishing attempts.
How do I reset 2FA on Dydx®?
Reset via account settings or follow the Help Center flow. Verification may be required.
Why is my Dydx® Login not working?
Update browser and wallet, unlock your wallet, and confirm network selection.
How do I recover my Dydx® account?
Non-custodial accounts use seed phrase recovery. Hosted accounts follow Help Center instructions with identity verification.
What causes Dydx® transaction "error decline"?
Insufficient funds, unapproved token permissions, or wrong network selection can cause declines.
Can I use hardware wallets with Dydx®?
Yes, Ledger and Trezor are supported for secure, on-chain trading.
Where can I get official Dydx® support?
Visit Dydx Help Center for troubleshooting guides and account recovery support.